fbet8 Privacy Policy

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who access fbet8 — whether you are browsing without an account, registered as a player, or in the process of completing identity verification. By using the platform, you acknowledge that you have read and understood this policy.

fbet8 is operated for players in the Philippines. If you are accessing the platform from outside the Philippines, this policy still applies to the data you provide during registration and gameplay.

2 What Information We Collect

fbet8 collects information in two main ways: directly from you when you register or interact with the platform, and automatically through standard web and app analytics tools.

Information you provide directly:

• Full legal name and date of birth
• Contact details — email address and mobile number
• Government-issued Philippine ID (submitted during KYC verification)
• Payment method details used for deposits and withdrawals in PHP
• Any information submitted when contacting customer support

Information collected automatically:

• IP address, device type, and browser version
• Pages visited, session duration, and interaction patterns on the platform
• Login timestamps and transaction history
• OTP verification records and account security logs

3 How We Use Your Information

The information fbet8 collects is used for specific, legitimate purposes related to operating the platform and serving players in the Philippines. Here is a summary:

We do not use your data for unsolicited marketing campaigns and do not sell your personal information to any third party for commercial purposes.

4 KYC and Identity Verification

Before any withdrawal can be processed, fbet8 requires all registered players to complete a one-time Know Your Customer (KYC) verification. This involves submitting a clear copy of a valid, government-issued Philippine ID — such as a PhilSys national ID, passport, driver's licence, SSS card, or equivalent document.

KYC documentation is reviewed by our verification team and, where necessary, by third-party identity verification partners. These partners are bound by confidentiality obligations and are only permitted to use your data for the purpose of completing the verification process.

We retain KYC documents in accordance with applicable record-keeping obligations. Once the retention period has passed and no active account or dispute requires the data, it is securely deleted.

5 Payment Data and PHP Transactions

All transactions on fbet8 are conducted in Philippine Peso (PHP). When you make a deposit or request a withdrawal via GCash, Maya, or Philippine bank transfer, fbet8 processes the transaction details needed to complete the transfer.

fbet8 does not store full payment credentials on its own servers. Payment data passes through secure, encrypted channels. We do not accept or process credit card or cryptocurrency transactions, so those data types are never collected.

Transaction records — amounts, dates, and method identifiers — are retained for account management, dispute resolution, and any applicable record-keeping requirements.

6 Cookies and Tracking Technologies

fbet8 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse how the platform is used. There are three main types of cookies in use:

• Essential cookies: Required for the platform to function. These keep you logged in and maintain your session state. They cannot be disabled without affecting core functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where sessions typically start or end, and how long features are engaged with. This data is aggregated and does not identify individual users.
• Security cookies: Help detect unusual login patterns, flag suspicious activity, and support OTP-based authentication flows.

By continuing to use fbet8, you consent to the use of cookies as described above. Most browsers allow you to manage or block cookies through their settings, though disabling essential cookies may affect your ability to log in and use the platform normally.

7 Third-Party Data Sharing

fbet8 shares personal data with third parties only where necessary to operate the platform. These include:

• Payment processors: GCash, Maya, and Philippine banking partners receive transaction data needed to process PHP deposits and withdrawals.
• Identity verification providers: KYC documents and identity data are shared with verification partners during the account verification process.
• Analytics providers: Aggregated, non-identifiable usage data may be shared with analytics tools used to improve platform performance.
• Legal and regulatory authorities: fbet8 will disclose data when required to do so by applicable law, court order, or lawful request from a competent authority.

All third-party partners engaged by fbet8 are required to handle your data securely and to use it only for the specific purpose for which it was shared. We do not sell your data to data brokers, advertisers, or any party for commercial gain.

8 Data Security

fbet8 uses SSL (Secure Sockets Layer) encryption across the entire platform, which means data transmitted between your device and our servers is protected from interception. Sensitive information — including KYC documents and payment records — is stored using industry-standard encryption at rest.

Access to personal data within fbet8 is restricted to staff and systems that have a legitimate need to process it. All access is logged and reviewed regularly. In the event of a data breach that affects your personal information, fbet8 will notify affected players and take immediate steps to contain and remediate the issue.

You can also help keep your account secure by using a strong, unique password, enabling OTP verification when prompted, and not sharing your login credentials with anyone.

9 Your Rights Over Your Data

As a registered player on fbet8, you have rights over the personal information we hold about you. These include:

• Access: You can request a copy of the personal data fbet8 holds about you.
• Correction: If any information in your account is inaccurate, you can request that it be updated.
• Deletion: You may request that your personal data be deleted, subject to any legal or operational retention obligations.
• Restriction: In certain circumstances, you may ask fbet8 to limit how your data is processed.
• Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time — though this may affect your ability to use parts of the platform.

To exercise any of these rights, contact the fbet8 support team at [email protected]. We will respond to your request within a reasonable timeframe and, where required, may ask you to verify your identity before actioning the request.

10 Data Retention

fbet8 retains your personal data for as long as your account is active and for a reasonable period thereafter to handle any outstanding transactions, disputes, or support queries. KYC documents and transaction records may be retained for longer periods where required by applicable obligations.

When data is no longer required and no retention obligation applies, it is securely deleted or anonymised so it can no longer be attributed to an individual player.

11 Children and Minors

fbet8 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we become aware that an account is held by a minor, the account will be suspended immediately, the data reviewed, and appropriate steps taken including deletion of any data collected in error.

If you believe a minor has registered on fbet8, please notify us at [email protected] so we can investigate and act promptly.

12 Changes to This Policy

fbet8 may update this Privacy Policy from time to time to reflect changes in how the platform operates, updates to applicable requirements, or improvements to our data practices. When material changes are made, the "Last updated" date at the top of this page will be revised.

Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically so you stay informed about how your data is being handled.

13 Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you can reach the fbet8 support team at [email protected]. We are committed to responding promptly and working with you to address any privacy-related concern.